Amadeus Looking for Pre Sales Senior Specialist (Delhi/NCR) at Bengaluru, Karnataka Full Time

Pre Sales Senior Specialist (Delhi/NCR)

Solution Expertise

• Understand customer use cases and technical needs
• Proactively analyze and scope the technical solution required to address customer needs
• Ensures required internal units (PMM, PM, R&D, Ops) are activated in the pre-sales phase
• Assess customers met and unmet needs, and manages customer expectations
• Recommend and ideate solutions that optimize value for both the customer and firm
• Ensures the rest of the team (other Presales & CSM) benefits from her/his expertise

Sales

• Creates custom solution presentations and/or demos and presents them effectively to customer

Highlights the needs for proof of concepts and pilots, shaping the projects as such.

Work alongside account manager, and CSMs to develop commercial proposals.

Technical Integration

• Leverage deep product knowledge to drive customization and integration of new applications
• Troubleshoot functional/integration issues
• Define technical specifications for new software
• Assesses the performance of new software applications
• Identify potential product/process improvement areas

Internal Communication

Raise and follow through solution requirements preventing Amadeus from succeeding with selling those solutions to Customers.

Coordinate with internal teams to align solution design to customers’ business requirements.

Ensure alignment with CSM & Account Manager on what the customer needs.

Collaborate with Account Manager & CSM to ensure additional Business development opportunities are effectively covered and advanced.

Alert Account Manager of potential risks to deal closure.

Team Dedication

• Dedicated to an specific set of the portfolio across various accounts

Proactively raises awareness to team members and CSMs, of best practices regarding IT Solutions

It’s interested in learning best practices from team members, to apply them to her/his solution scope.

Proactive to help CSM teams on Solution Expertise needs raised from customers.

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.