Alamy Images India Pvt Ltd Hiring for Freshers – Customer Support (Non Voice BPO) Job at Thiruvananthapuram Full Time

Do you pride yourself on delivering a brilliant customer service experience globally? Would you thrive in a fast-paced role, working as part of a supportive team whilst being accountable for your own contribution? We’re on the lookout for someone who is a team player and is all into delivering services in a swift, proficient and proactive manner.

Here’s some more detail about this exciting opportunity!

• Understand and become familiar with Alamy’s invoicing and billing processes for Inbox, Self-bill and magazines
• With a visual eye for images, be able to match client declarations with the available reports and identify usages to process invoices
• Handling queries on remittances, co-ordinate with clients or with other support functions as per the informed timelines
• Work closely with other back office support teams in India and the teams in UK for solving queries, enquiries

Job Types: Full-time, Fresher

Salary: From ₹250,000.00 per year

Benefits:

• Commuter assistance
• Flexible schedule
• Food allowance
• Health insurance
• Internet reimbursement
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• UK shift

Supplemental Pay:

• Shift allowance
• Yearly bonus

Ability to commute/relocate:

• Technopark, Thiruvananthapuram – 695581, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Deadline: 30/06/2022
Expected Start Date: 04/07/2022