Enabling customer delight, by providing Quality services
Reducing repair and maintenance cost through reduction of network Hardware failure
Reduction of SDH fault, Degradation TTs., NS TT
Spare Management, R&R for spares within TAT
Timely implementation of Work Orders/ RA
Analysis of CMO and avoid CMO due to repeated fault and corrective actions.
Planning and scheduling of preventive maintenance and corrective maintenance.
MPLS PMT in self presence
Monthly site audits by self and also internal process audits by Internal /External Auditors.
Maintaining and sustaining TL9000 QMS
Analyze Fiber Index and share actions with NMTs
(OFC/Equipments/infrastructure)Coordination with planning/ Materials/ NSG/ Vendors for new ring / Work orders/ RA implementation or ring upgradation as per scheduled