Job summary
Team overview
Interested in improving the technology and features powering Alexa? Come work on it. We are building the speech and language solutions behind Amazon Echo and other Alexa-enabled products and services.
ADS’ mission is to provide high-quality labelled data at high-speed and low-cost for machine learning (ML) technologies.
Job Mission
We are seeking an experienced Operations Manager to join our team in Chennai to develop, manage, and support a large team of direct and indirect reports to support our speech and language technology.
As an Operations Manager, you will become an expert in the processes. You will manage other leaders to ensure that data associates are adequately trained and supported. You will ensure that accuracy and standards are maintained, and that risks and mitigation strategies are communicated across a globally distributed organization.
This role will include managing individual and team performance expectations and goals; provide individual coaching feedback sessions; maintaining and improving quality and throughput of data; and monitoring real-time productivity to meet weekly deliverables.
In this role, you will: