Full Job DescriptionJob Description
Skill required: Digital Marketing – Content management
Designation: Management Level – Team Lead/Consultant
Job Location: Mumbai
Qualifications: Any Graduation
Years of Experience: 7-11 years
About Accenture Operations
In today’s business environment, growth isn’t just about building value-it’s fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that’s anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com
What would you do?
You will be aligned with our Insights & Intelligence vertical and help us generate insights by leveraging the latest Artificial Intelligence (AI) and Analytics techniques to deliver value to our clients. You will also help us apply your expertise in building world-class solutions, conquering business problems, addressing technical challenges using AI Platforms and technologies. You will be required to utilize the existing frameworks, standards, patterns to create architectural foundation and services necessary for AI applications that scale from multi-user to enterprise-class and demonstrate yourself as an expert by actively blogging, publishing research papers, and creating awareness in this emerging area.
You will be working as a part of the Digital Marketing team to understand and help clients market their products or services using digital technologies, mainly on the internet, but also including mobile phone apps, display advertising, e-commerce/online shopping website, and any other digital medium. The team also leverages popular tools such as Adobe Creative Suite, Workfront Work Management Software, HTML, Javascript, Atlassian Jira, etc.
The Content Management team focuses on organizing, categorizing, auditing and publishing content and information with the help of specific tools and channels, for use by different groups and individuals. They are also responsible for auditing and ensuring quality of online content by flagging risks and providing clear feedbacks on errors. The team is responsible for managing the content on websites, social media pages, email campaigns, and responses.
What are we looking for?
We are looking for individuals who have the following skillset:
Content management
Ability to perform under pressure
Ability to establish strong client relationship
Written and verbal communication
Collaboration and interpersonal skills
Thought leadership
It would be a value add if you are proficient in:
JavaScript
HTML (Hypertext Markup Language)
HTML5
Cascading Style Sheets (CSS)
Roles and Responsibilities
As a team lead you will be expected to:
Understand and effectively manage the team’s governance and performance
Understand the level of risk & propose mitigation plans and partner with other support teams to resolve requests/issues in a timely manner
Clearly communicate team goals and deliverables and keep the team updated on changes
Coach team members and provide the first level advice on procedures/methods
Solve increasingly complex problems & effectively delegate to develop and groom team members for succession planning
Maintain client relationships interface through regular connects and emails
Understand client priorities and problems & help translate actions for the team
Use innovation to identify opportunities to optimize processes, decrease costs and increase client value
Use data analytics and story-telling techniques to enhance the client journey
Please note this role may require you to work in rotational shifts.
Qualifications
Any Graduation