Full Job DescriptionJob Description
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Project Role :Cloud Operations Engineer
Project Role Description :Manage the cloud infrastructure environment through cross technology administration (OS, databases, virtual networks), execution of scripting and monitoring automations. Manage the environment incidents with a focus on service restoration. Act as operations support for all computer, network, storage, security, or automation incidents /requests.
Management Level :10
Work Experience :4-6 years
Work location :Bengaluru
Must Have Skills :Microsoft Endpoint Configuration Manager
Good To Have Skills :Microsoft Windows Desktop Management,Windows PowerShell
Job Requirements :
Key Responsibilities : 1 Work on In- place upgrade strategies on Win 10 based on Microsoft release 2 Supports the development and verification of test methods in support of SOE 3 Develops detailed test procedures, and instrumentation and configuration definition, needed to perform the test and minimize risk within the constraints of the test plan 4 Monitor the SNOW ticket queues, troubleshoot and resolve tickets 5 Responsible for deploying of SCCM with CO management 6 Create Low-Level Design and Technical Documents
Technical Experience : 1 Good logical diagnostic skills; ability to troubleshoot and resolve complex technical issues such as file and registry-related application problems on Windows operating systems 2 Should be good in troubleshooting SCCM client installation, software distribution, remote control, and other SCCM issues 3 Maintain and enhance engagement with business, IT partners, and other stakeholders for Application management activities 4 Remote support engineers work with different technology systems
Professional Attributes : 1 Good Verbal and written communication skills 2 ITIL Certified, Azure certified 3 Good Knowledge on MS tools
Educational Qualification : 1 Graduation in any stream
Qualifications
15 years of full time education