Hiring For Customer Care Voice Process || No target || Work life balance (Only Graduates Can Apply, Max age require- 32 Yrs) || Near Guragon Rajiv Chauk.
Urgent requirement of Customer Care Executive for domestic process (WFO) – in Near Gurgaon Rajiv Chauk with one of the leading hospital in operation control center (Domestic BPO/Contact Center). Experience 0- 6 Years with Excellent communication and written skills.
Job Purpose:
* To ensure seamless Service Delivery and Customer Satisfaction.
Key Responsibility: –
* Managing doctor appointments.
* Handling customer complaints and follow-ups.
* Handling calls – both inbound and outbound.
* Having knowledge of emergency codes to manage emergencies.
* Tracking and making recommendations for enhancing customer experience in the hospital.
* Helping in general hospital operations.
* Any other ad hoc duties related to hospital operations assigned by supervisor.
Desired Skills:
* Good communication skills – both verbal and written.
* Great interpersonal skills and team work ability.
* Good analytical skills and quick thinking .
* Dedication and passion to meet and exceed customer expectations – both internal and external.
* Positive, pro-active, motivated with “can-do” attitude.
Technical Skills:
* Should have knowledge to work on Computer.
* Good communication skills – both verbal and written
Environment:
* Work life balance. Transparency.
Job Type: Full-time
Salary: ₹252,000.00 – ₹360,000.00 per year
Benefits:
Schedule:
Education: