Morpheus Bliss Fertility Center LLP Hiring for Patient Care Coordinator Job at Pune Full Time

Reporting To: –Center Head/ CFS

Desired qualifications & Skills:

• Graduate
• 3-5 years preferably in Hospital or specialty Healthcare Center
• Computer savvy

Job Responsibilities:

1. Receive the patient and promptly guide her to the service/activity that she has come for. Also inform the doctor/ Counselors / andrology technician/ staff about arrival of the patient ( eg: direct the patient to the consulting room for consultation with the doctor, andrology technician for appointments of semen freezing, staff nurse for injection)

2. Queue management. Offer hospitability services like water, tea, coffee to patients who have to wait for any service.

3. If there is any delay in attending to the patient, the same to be conveyed to the patient

4. Maintain patient information details in provided software to timely filling up of software as & when procedure done.

5. Maintain and follow up with timely attendance of patients of all appointments for consultation/ semen analysis or freezing/ lab tests/injections/ procedures

6. During the batch, to ensure that patients come on scheduled time and are kept comfortable till they are taken in for treatment.

7. To co-ordinate a meeting of the patient with the anesthetist prior to OPU

8. To co-ordinate a meeting of the patient with the embryologist on the day of the OPU/ET

9. Answer telephone calls and direct calls if necessary promptly to the concerned staff. If the concerned staff is busy and cannot answer immediately, then to ensure that the patient’s query is resolved as soon as possible

10. Daily report submission (including a record of all daily activities like consultations, IUIs , etc)

11. Follow up registered patients to batch in coordination with counselor.

12. Follow up with patient leads generated from various marketing / web activities, schedule appointments daily & submit report.

13. Fill & submit PRDR, RAF to Head Office (Mumbai).

14. CPP follow up. First entry of patient’s details into CPP software to be done by the patient coordinator
To get satisfaction index form filled by the patient

Job Type: Full-time

Salary: ₹15,000.00 – ₹20,000.00 per month

Schedule:

• Day shift
• Fixed shift

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 8112250945