Role/Job Title –
Relationship Manager – TASC
Place of work –
Mumbai
Geographic Coverage –
Business –
Retail Banking
Function/ Department –
Branch Banking
Job Purpose –
The role entails deepening the relationship by providing solutions to meet the requirements of the TASC customers and ensuring value added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening for the customers of TASC (Trust, Association, Society and Club) segment comprising of Not for Profit Making Business Entities (other than Govt Departments – Central, State or Local Bodies) registered as Trusts, Societies. The role bearer is responsible for acquiring NTB TASC clients and servicing the existing relationships contributing to the larger branch banking channel objectives.
Roles & Responsibilities –
Key / Primary Responsibilities of the Role – List the primary deliverables
“- Responsible for increasing liabilities size of relationship via balances in accounts of existing TASC customers and enhancing customer profitability by capturing larger share of Wallet
Secondary Responsibilities – List the deliverables other than primary, but essential for the role
“- Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
Key Success Metrics
Customer Acquisition targets, Product Cross Sell targets
Qualifications
Graduate – Any (Full Time)
Post Graduate – MBA preferred (Full Time)
Experience
Minimum Number of Years – 10+ years of relevant branch banking experience
Industry – BFSI
Functional Area – Retail Banking