Full Job Description
JOB RESPONSIBILITIES & DUTIES:
Ensure documentation of all SOPs, systems flows, technical specifications, and database schematics.
Act as System Administrator for all the Business IT Applications and point of contact for any troubleshooting. Ensure training to the new incumbents.
Create reporting tools that can be leveraged by the Business for on demand data mining and report generation.
Ensure IT plans around server room management, server backup plans and hardware replacement.
Point of escalation for IT administrator to resolve IT hardware and software issues to vendor or corporate IT teams when required and any necessary follow up actions.
Search quotations for office equipment, prepare Purchase Application/ Work for approval. Proceed with purchase upon approval. Ensure all the office equipment are under proper AMC.
Liaise with various IT vendors for hardware maintenance and manage them; and manage software licensing purchases.
Ensure that all WSI security and compliance policies are being met.
Any other IT related job assigned as and when needed.
JOB HOLDER’S COMPETENCIES & EXPERIENCE:
A bachelor degree in Information Technology.
8-10 years in IT administration role and 1 – 2 years as a team lead role.
Proven experience in managing all IT functions in local and satellite office environment.
Prior experience in setting up IT infrastructure for a small to medium office
Good English language skills (written and communication).
Team Player and able to work independently when needed.
Williams-Sonoma India Pvt. Ltd.
Founded in 1956, Williams-Sonoma Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Today, Williams-Sonoma, Inc. is one of the United States’ largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teens, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. We currently operate retail stores globally. Our products are also available to customers through our catalogs and online worldwide.
Williams-Sonoma India sourcing office was established in 2013. We are based in Gurugram, India. We are sourcing premium products across all categories of Home Furnishing and recorded double digit year-on-year growth. We have a dynamic team of over 100 members handling versatile vendors across India, Nepal & Bangladesh. We are looking to onboard talented people and create successful professional journey.