MG Group, one of leading and fastest growing building material company looking for a professional candidate for the post of ASST.MANAGER in FRONT OFFICE for ensuring professional and friendly service to customers. You will act as the ‘face’ of our company and ensure visitors receive a heart-warming welcome. You will also coordinate all front desk activities, including calls, reservations and guests’ services
As a Front office Asst.Manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customer
Responsibilities
Ø Ensure timely and accurate customer service
Ø Handle complaints and specific customers’ requests
Ø Customer complaint management
Ø Troubleshoot emergencies
Ø Ensure proper mail distribution
Ø Ensure company’s policies and security requirements are met
Requirements
Ø Thorough knowledge of customer service, office management and basic bookkeeping procedures
Ø Proficiency in English (oral and written)
Ø Solid knowledge of MS Office, particularly Excel and Word
Ø Excellent communication and people skills
Ø Good organizational and multitasking abilities
Ø Problem-solving skills
Ø Work experience as a Front desk manager or Reception manager will be an added advantage
Ø Must be Graduate
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 – ₹25,000.00 per month
Experience:
Work Remotely: